Question 1

What is paint protection film?

Accepted Answer

A transparent TPU layer installed over the paint that takes scratches and gravel instead — and removes without a trace.

Question 2

What's different about Japanese film?

Accepted Answer

Colour stability, adhesive quality, and self-healing. TAKAI is made in Japan to strict factory standards — and we are its exclusive distributor here.

Question 3

How do I know my protection film is genuine?

Accepted Answer

Genuine TAKAI film in Egypt and the UAE comes from one authorized distributor: SupaKoto. Buy from an authorized branch, ask for the certificate of origin and import documentation (available on request), and have the warranty registered in the tier's name at installation.

Question 4

How long does installation take?

Accepted Answer

By service: isolation half a day to a day, film one to three days, ceramic one to two days.

Question 5

Does booking need a deposit?

Accepted Answer

We confirm those details in the booking confirmation call — it varies by service and branch.

Question 6

Which branch should I visit?

Accepted Answer

The nearest — every branch runs the same standards and the same material. See the branches page.

Question 7

Why isn't there one warranty number?

Accepted Answer

Because warranty follows the protection tier. Each tier has its term and conditions in writing, under its own name — cleaner than a vague blanket promise.

Question 8

What voids the warranty?

Accepted Answer

Outside work on the film, accidents, or clear misuse. Details are in your tier's booklet.

Question 9

Does warranty transfer if I sell?

Accepted Answer

Yes — the warranty follows the car, not the owner, and passes to the buyer for its remaining term.

Question 10

When can I wash after installation?

Accepted Answer

Wait a week, then wash normally — hand or steam beats automatic brushes.

Question 11

How does self-healing work?

Accepted Answer

Sun heat or warm water makes surface scratches in the film disappear on their own.

Question 12

How do I measure if I'm not a professional?

Accepted Answer

Measure each window or glass wall (width × height, in metres), or estimate the total area in square metres. It doesn't need to be exact — the technician re-checks every measurement on site before installation.

Question 13

Do you need to visit before I get a price?

Accepted Answer

No. We quote on the measurements you send; the actual check happens on installation day.

Question 14

How long does installation take?

Accepted Answer

A typical apartment or office is done in a day. Large facades can take longer — the expected duration is stated in your quote.

Question 15

What if the on-site measurements differ from what I sent?

Accepted Answer

The final price is adjusted to the actual measurement before any work starts — no surprises after installation.

Frequently asked questions

General

Booking & installation

Warranty

Aftercare

Buildings